DIRECTV for Business - servicing San Diego, Los Angeles, and Orange county areas © All Rights Reserved.
This policy describes the ways we collect, store, use and protect your personal information. You accepted this policy when you signed up for our Service. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will provide you with 30 days' prior notice by posting notice of the change on the "Policy Updates" page of our website. We last modified this Policy on Jan 7, 2010.
How we collect information about you When you visit the Commercial Connect Television Inc. website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. If you open an account, we collect the following types of information from you: Contact information - your name, address, phone, email, and other similar information. Financial information - the bank account numbers and credit card numbers that you link to your Commercial Connect Television Inc. account. Before permitting you to use our Service, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services. When you are using our Service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes. Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.
How we protect and store personal information Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user. We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable US federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
How we use the personal information we collect Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to: provide the services and customer support you request; process transactions and send notices about your transactions resolve disputes, collect fees, and troubleshoot problems; prevent potentially prohibited or illegal activities, and enforce our User Agreement; customize, measure, and improve our services and the content andlayout of our website; send you targeted marketing, service update notices, and promotional offers based on your communication preferences; compare information for accuracy and verify it with third parties.
How we share personal information with other Commercial Connect Television Inc. users To process your payments, we need to share some of your personal information with the person or company that you are paying or is paying you. Your contact information, date of sign-up, the number of payments you have received from verified Commercial Connect Television Inc. customers, and whether you have verified control of a bank account are displayed to other Commercial Connect Television Inc. customers who you transact with through Commercial Connect Television Inc.. If you are buying goods or services and pay through Commercial Connect Television Inc., we may provide the seller with the shipping address for the goods and your confirmed credit card billing address to complete your transaction with the seller. The seller is not allowed to use this information to market their services to you unless you have agreed to it. We work with merchants to enable them to accept payments from you using Commercial Connect Television Inc.. In doing so, a merchant may share information about you with us, such as your email address, when you attempt to pay that merchant. We use this information to confirm to that merchant that you are a Commercial Connect Television Inc. customer and that the merchant should enable Commercial Connect Television Inc. as a form of payment for your purchase. Regardless, we will not disclose your credit card number or bank account number to anyone you have paid or who has paid you through Commercial Connect Television Inc., except with your express permission or if we are required to do so to comply with a subpoena or other legal process.
How you can restrict Commercial Connect Television Inc. from sharing your personal information Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows: If you do not want Commercial Connect Television Inc. to share your personal information with other financial institutions for the purpose of marketing our jointly offered products to you, please log in to your account and uncheck the box in the Information Sharing section of the Notifications and Information Sharing page. This page can be accessed by going to the Profile subtab under the My Account tab. You can also control how we use your contact information to market our services to you in the notifications preferences.
How you can access or change your personal information You can review your personal information and make any necessary changes, at any time by logging in to your account and changing your preferences in the Profile page of the "My Account" tab.
How you can contact us about privacy questions If you have questions or concerns regarding this policy, you should contact us by using the "Contact Us" feature on our site. Commercial Connect Television Inc. is a TRUSTe licensee. If our response to your privacy concern is unsatisfactory, then you should contact TRUSTe and file a privacy complaint on the TRUSTe website (www.truste.org). TRUSTe will serve as a liaison to Commercial Connect Television Inc. to resolve your concerns regarding our privacy practices. Please note that TRUSTe will not intervene for any other type of issue with your account.